Security Trust Portal

If you are a Sprinklr customer and suspect a security issue or have a related concern, please notify your Sprinklr Account team or submit a support ticket by emailing tickets@sprinklr.com.

All reported security concerns are promptly escalated to Sprinklr’s Security Incident Response Team (SIRT) for review and investigation. From that point forward, the matter is managed in accordance with Sprinklr’s established Incident Response processes.

If you believe you have found a vulnerability in our products, please responsibly disclose this information to us through our HackOne bug bounty program. You will be recognized for your efforts if you were the first to report a valid vulnerability as per the rules of the vulnerability disclosure program.

More details about Sprinklr’s Vulnerability Disclosure Program and how to submit can be found here: https://www.sprinklr.com/responsible-disclosure/

As an organization that is conscious of, and values, security and privacy, we are excited to announce the official launch of the Sprinklr Security & Privacy Trust Center. By using this portal, you can request access to our compliance documents, review our standardized questionnaires such as the SIG and gain a general understanding of our privacy and security posture.

Over time, our team will be making changes to this portal as we implement new tools and processes in our environment. You can use the "Subscribe" button to receive email notifications for when our team has an important update, such as if we have an updated compliance report or if we have a status update regarding a major security vulnerability that has been recently discovered.

-The Sprinklr Security Team